My entire experience at ACI was immanently satisfying. Staff were both friendly and professional. I was provided a comprehensive diagnosis of the problem and a recommended approach for resolving it. They also compiled a top-down analysis of my vehicle along with pictures. I greatly appreciated their transparency. I will now become a regular customer of ACI, and give them the highest rating available.
These guys blew me away. In my 30 years of life, I've never experienced a garage as accommodating, friendly, or professional as ACI; it is an entirely different level of service. And if you're reading these reviews and telling yourself, "Well, that kind of place must come at a premium," their labor rates are on par with any reputable garage in the area. They actually saved me a boat load of money by standing by their work. After they were done servicing my vehicle, I started it up and the check engine light came back on. Without hesitation, ACI let me keep one of their loaner vehicles, and they held on to my car for another couple days to further diagnose and fix the issue. It ended up equaling about $1000 more in parts and labor, at no charge to me. Mind, blown. I can honestly say it was a pleasure doing business with them.
Great service, trustworthy. Customer service oriented. It is difficult to find a place these days where you feel that the company appreciates your business. This place gives you that feeling. Very neat and clean shop.